Today I placed an online lunch order to be picked up at noon. I’ve eaten at this establishment on numerous occasions and have always ordered the same thing: Zoodles (zucchini noodles) and eggplant meatballs. This is my “go to” meal when I want something that tastes decadent but is low in calories.
It’s a beautiful, sunny spring day and I enjoyed my walk to the restaurant. I wandered up to the counter, gave my name, received my bag and headed home. On arrival, I pulled the container from the packaging and snapped off the plastic lid.
I was greeted with large zucchini chunks, not zoodles. I expected zoodles. Where were my zoodles? Why wasn’t I told there would be no zoodles? The receipt reads “Spaghetti and meatballs”. I check the website and re-read the description just to validate that I haven’t lost my mind. Yes, it says zoodles. First world problems I know, but I was incredibly disappointed to have received zucchini chunks instead.
I PAID FOR ZOODLES, damnit!!
What does this have to do with agile?, you may be asking yourself.
I’ll tell you.
There’s a certain mindset in agile, a culture of transparency, honesty, courage, rigor. If the zoodle-makers (“zoodlers”) had an agile mindset, someone would have either A.) called me prior to making the dish to inform me that zoodles were not happening for whatever reason or B.) told me upon arrival, with an apology, explanation and a potential discount and/or food swap.
When I contemplate what agile “means to me” – I inevitably return to the 5 scrum values: Focus, Openness, Respect, Commitment and Courage. It’s about telling the truth. It’s about humility and vulnerability and doing what’s right, not what's easy. It’s about navigating the complex world with grace, poise, and love… it’s self respect and consideration for others. Agile is grit, truth, passion. Righting the wrongs. Shining a light on the elephants. Being courageous, living your truth.
The agile mindset does not discriminate. Whatever your career path, whatever your role – whether you are a software engineer or a zoodler, we should all aim to be focused, open, respectful, committed and courageous. That’s the agile way.